How to transfer a booking to another room

TRANSFER A BOOKING

If the booking needs to be transferred as a whole: 

A. You can transfer a booking to another room by simply drag and drop the booking in the room rack. 

1. Click on the 'pencil' icon of the booking in the room rack

2. Hold it and drag it to the new location.

3. Drop the booking

Please note that you can only drop the booking on the same room type. If you wish to allocate a new room type (upgrade) then you need to open the booking form (pencil) and select a new room type and room. Then save and close the booking form.

If a part of the booking needs to be transferred

B. In case the guest has already checked in you can use the scissors to cut the booking in pieces. Next, you can drag and drop the remains to the new room.

1. Click on the scissors icon in the left corner of your room rack.

2/Next you move your mouse to the point where you want to split the booking and you click.

The booking will now be cut into two pieces.

3. You can now drag&drop the parts to other rooms by clicking on the pencil and holding the button while you move to a new allocation.

4. Once the booking has been re-allocated this is mentioned as follows in the booking form.