To ensure that supplements are added automatically to bookings, it's important to map them correctly between the channel manager and Lobbi PMS. This can be done by following the steps below.
Consider reading this article, How to create a supplement, which will guide you through the process of creating a new supplement if necessary.
- Request the supplement ID from your channel manager support team.
- To access the supplement configuration in Lobbi PMS, go to Configuration>Global Supplements
- Find the supplement that you want to map with the channel manager and click on it.
This will open up the Supplement Edit page. In the Channel field,
enter the supplement ID that you obtained from the channel manager. - Save and close
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