Using Gmail SMTP with App Password for Lobbi by Mancloud

In case 2-way authentication is enabled for your Gmail account, you will encounter problems while sending e-mails from Lobbi by Mancloud. Even if you are using the correct credentials.

A solution for this issue is to start using, what Google calls, "app passwords". This will allow you to keep using 2-way authentication and e-mail from Lobbi by Mancloud, as before.

Visit your App password page and sign in if asked.

• Select the app and device you want to generate the app password for
• App Should be Other (Custom name)

• Mention Lobbi as the app name for later reference

• Click on Generate
• Copy the password generated

• Once the password is generated, you should receive a confirmation email
• Now that your password is generated, you can use it to sign in inside Lobbi by Mancloud SMTP Email configuration
• Open your Lobbi by Mancloud PMS and click Configuration> Mailbox>server
• Fill in the required information 
  • host - smtp.gmail.com
  • port - 587
  • security - TLS
  • username - your email address
  • password -  the new password generated from app
• To send an email to test, click in the top navigation on Mailbox -> compose
• You should receive the e-mail
• In case anything is going wrong, don't hesitate to contact us